Privacy Policy

Last updated: June 2026

Wave Communication ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information in connection with our website (wavecommunication.ca) and our social media accounts (Instagram, Facebook, TikTok).

1. Information We Collect

We may collect limited information when you interact with us, such as:

• Contact information you voluntarily provide (e.g. via phone, in-store, or direct message on social media)
• Basic analytics about how visitors use our website (e.g. via standard web hosting analytics)

We do not knowingly collect sensitive personal information through our website or social media accounts.

2. How We Use Information

Any information we collect is used solely to:

• Respond to customer inquiries
• Improve our website and social media content
• Communicate about plans, pricing, and promotions you've asked about

3. Social Media Platforms

We use third-party platforms (Meta/Instagram/Facebook, TikTok) to publish promotional content. These platforms have their own privacy policies governing how they handle your data when you interact with our accounts (e.g. likes, comments, follows). We encourage you to review their respective privacy policies.

4. Data Sharing

We do not sell or rent personal information to third parties. We only share information as required to operate our business (e.g. with carrier partners like Rogers, Fido, or chatr when processing a plan or device transaction).

5. Data Security

We take reasonable steps to protect any information we hold, but no method of transmission or storage is 100% secure.

6. Children's Privacy

Our website and social media accounts are not directed at children under 13, and we do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

Wave Communication
5496 Victoria Dr, Vancouver, BC V5P 3V8
Phone: 778-681-0906
Website: wavecommunication.ca